Her Victory / Clothing Room


Victory Outreach

Team Lead Expectations

Why Do We  Serve?

We serve and place extreme value on ALL people because Jesus has left us this example.
Jesus teaches us in the Gospels that leadership is servanthood.  Jesus Himself did not come to be served, but to serve. In the same way, when you come to church, prepare your heart to serve those around you. In God’s Kingdom, the greatest are those who give of their time, talent and treasure to serve those around them. Every person matters to God and you have the opportunity to change the world, one life at a time. There is no replacement for sincere kindness exchanged from one person to another!

“I have set you an example that you should do as I have done for you.”                                        
- (Jesus) John 13:15

Love and respect all that enter the doors
Demonstrate Christ like character to everyone, including staff and volunteers
Maintain peace and order in clothing room.
Conflict resolution. Defer to team lead in serious matters.
Communicate problems, issues, changes, requests, praise reports or anything pertinent to team leader. Al incidents reported to team leader
Commit to your scheduled day and time.
Arrival time: Commit to pre morning prayer (15 minutes prior to opening)
No gossip. Show up on your designated serve day.If you need to switch or cancel please advise team leader prior to 24 hours notice
Attend initial volunteer orientation and tour
Attend at least one quarterly HER Victory dinner/outreach event


Getting Ready
- Open doors, clean and tidy room, turn on lights, turn on praise and worship music and make sure room in good order.
- Check shower and bathroom, clean if necessary. Make sure adequate supplies available. Make sure shower has shampoo, conditioner and body wash/soap
Check shampoo/conditioner sets. Do we have enough? If not, let team lead know to order
- Get towels from dryer. Fold and set on shelf for day

Office Hours
*Manag*e daily shower and clothing stat list (last shower is half an hour before day closes)
Clothing Clients may take TWO items plus a pair of shoes. Exceptions and volunteers who wish more clothing approval goes through team lead
Showers are a 20 minute time limit. Knock on door at 15 minutes for 5 minute warning
Showers: Clean shower after every individual shower
Share, pray, have fellowship, invite to Sunday service with all that enter.
Be welcoming. Go through all new bags of clothing. Hang. Under no circumstance should people go through bags prior to putting the clothing out.
No food in the clothing room
Put used towels in wash 40 minutes prior to closing. Just before leaving for the day, put them in the dryer

Clean shower/bathroom, check on towels (if still wet run on dry cycle – always leave fan and door open in laundry room), tidy, turn off lights, lock door
Vacuum once and a while
Make sure adequate amount of supplies in storage room (socks, underwear, toothpaste, pads/tampons etc..) If not, advise team lead
Council/support issues refer to Jacquie


Foundation - Pastor Don Delaney
Lead Pastor – Pastor Nathan
Operations/On site Pastor – Pastor Jake or Kyle
Ogdon / Housing – Matthew Bannerman
Team Lead HER Victory/Clothing – Jacquie
Team Lead Kitchen – Teresa
Food Bank Rep - Jesse
Team Lead Administration and Children – Jesse
Janitorial – Tyler
Front Desk – Andrea/Pricilla


To Show The World Who Jesus Is.


1). Love. Love God and Love People
2). Outreach: Outward not inward.
3). Build People. People are the Church.
4). Multiply. We refuse to merely maintain, but multiply.
5). Serve. The pathway to significance is through servanthood. We want to serve like Jesus.
6). Community. Life is better together,
7). Real. We want to be a place where real people encounter the real JESUS.
8). Speak life. We will have the praises and the perspective of God on our lips at all times.
9). Fun. Jesus is our Joy. Nothing is more enjoyable then serving Jesus with people you love.
10). All In. We are big faith, big thinking, bet the farm, risk takers. We will never insult God with small thinking and safe living.

The Code Of Conduct

The Code of Conduct
1). Respect (language, physical violence)
2). Sobriety
3). Modesty
4). No social clubs (We’re here to serve)
5). Fulfill the duties laid out in the Volunteer handbook for your specific area

Incident procedure:
Take it to your team lead and then you and your team lead can take it to the site pastor and then to whom ever necessary

Emergency procedure
  1. In case of Fire meet in front of the building at nearest intersection
  2. In case of violence or threats with weapons lock yourself in the room you are in and get on the floor.